FAQs

Most sessions range from 30 minutes to 2 hours, depending on the package you choose. You can also customize longer shoots for special events.

Each package specifies a minimum number of edited photos. Typically, you'll receive between 15 to 50+ high-resolution images.

Yes, every photographer undergoes a rigorous multi-step verification process, including portfolio review and identity check.

Early morning or sunset (golden hour) offers the best lighting for professional photography.

All photographers in each destination follow the same pricing. Payment is made in full at checkout, and funds are securely held until your session is completed.

14+ days: Full refund (minus processing fee). 7–14 days: 90% refund. 72 hours: 50% refund. <24 hours / no-show: No refund.

Additional time is available for $150 per 30 minutes and includes extra photo credits. You can coordinate this with your photographer.

Some specific locations further from the city center may require a travel fee, which will be communicated and agreed upon before booking.

Sessions take place rain or shine. If the weather is severe, your photographer will suggest an alternative time or nearby covered location.

You'll receive a private gallery via email within 5 business days, where you can download your selected photos and purchase extras.

For groups, we recommend booking at least 90 minutes (Golden Experience or Full Destination) to ensure the best results and enough time for everyone.

Late arrivals may reduce your session time and the number of delivered photos, as photographers often have back-to-back sessions.